FAQ

Curious about something at the gym? Check here for answers.

Memberships

Can I join if I am under 18?

You must be 18 years old to have a membership at Celli’s. In some cases a minor may be permitted to have a membership when accompanied by an adult member.

How do I sign up?

You need to come to the gym in person to sign up.

How much is a membership?

We have many options to fit your needs. Link to price page.

Can I pay for the year in full?

No, PA laws prohibit selling a paid in full membership for the year without being bonded. This is made to protect you the customer in the case the gym would unexpectedly close down.

Can I try before I join?

We always sell a $15 day pass for people interested in the our gym. Yes, we charge to try it, BUT we will credit the $15 to whatever membership you’d like if you join that same day.

What forms of payment do you accept?

Cash, all major credit cards, and checks.

What does auto debit mean?

Auto debit is an automatic monthly charge to your credit card. We run our yearly contract memberships on the 1st of every month.

How do I cancel my contract?

A contract is a 12 month commitment which turns into a month to month recurring membership after 12 months. Member is responsible for 12 full payments before cancelling. We understand things happen, and allow for the contract to be canceled early, but require you pay a cancellation fee. This fee is $10 for each remaining month left in the contract, or $20 per month for a couples membership. A early cancellation requires, full payment of cancellation fee, return of key fob(s), and signing a cancellation form in person.

How do I cancel a month to month recurring membership?

Month to month memberships require you to return key fob and sign cancellation paper. Please allow 3 business days to process cancellation. Member will be responsible for any dues scheduled to process in those 3 business days.

Can I buy a day pass?

Yes we offer day passes for $15. These typically need to be approved in advance. Please call or email to get approval.

My key fob won’t open the door, what does that mean?

If your key fob is not opening the door, chances are your paid in full membership has expired, or your auto debit payment was declined. Expired memberships will always turn your key off. Declined auto debit will always turn key off until payment is made. We always contact you with in a day or two of a declined auto debit. On rare occasions the weather may affect the door, extremely hot weather tends to swell the door, in which case you will need to push the door before you pull. FYI : The key reader has an LED light that will turn green when card has been read. This does not mean the door will open, simply the card was read.

Can I bring a friend to train with me for a day?

Yes, members are welcome to bring a guest(s) for a discounted day pass rate of $10. They will still need to sign waiver and be checked in with staff.

Facilities

Where can I park?

We have 5 spaces on spring way. The empty lot to the left of our Spring way entrance can be used also. Sometimes members will double park, which may require you to ask someone to move their vehicle in order for you to be able to leave. We are in the city so feel free to park on street where you can.

How do I enter and exit the gym?

All members must enter and exit through the 3356 Spring Way door. Emergency exits are only to be used in an emergency.

Can I bring my kids?

We don’t permit children.

Does Celli’s have a lost and found?

Yes, most of the time items found in the gym are placed in a basket at the front desk. More expensive items will be secured and require you to ask staff if your item was found.

Can I use chalk?

We provide and allow the use of chalk. Please use sparingly and only on your hands! Chalking the bars, your back, shoulders, or butt is not allowed.

Do you have air conditioning?

Yes.

Do you have cardio equipment?

Yes, we have a treadmills, ellipticals, recumbent bike, and a step mill.

Do you have strongman implements?

We are not a strongman facility. ​We do not have the room.

Do you have showers?

Yes, we have showers.

Is Celli’s Fitness secure?

Yes, we have 24/7 video monitoring and as well as a door access system that only allows
active members to enter.

Can I leave my belongings in a locker overnight?

We offer men’s and women’s room locker rentals at $10 a month if you’d like to keep your belongings at the gym. Please see staff to set up your locker rental, it’s a monthly $10 auto debit and can be canceled at any time. Feel free to use our lockers at no charge while you are training. Celli’s reserves the right to open any locked locker at any time.

Can I max without a spotter/spotters?

No. We do not allow lifters to max out without a spotter or spotters. Actually we prefer you never max in the gym! If you want to test your max enter a powerlifting competition! The safety pins in a power rack are there for extra safety, they are not made or to be used to catch a barbell from crashing onto them. Members will be responsible for damaging any equipment, along with possible banning.

I like to use baby powder on my thighs to prevent the deadlift bar from getting caught on my thighs, is the use of baby powder allowed?

We do not allow the use of baby powder! Baby powder not only makes a huge mess and is next to impossible to clean up, it creates a dangerous floor and bar by making it extremely slippery. We recommend spraying your thighs with water that we provide in a designated spray bottle. This works extremely well.